Customer Feedback

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services list

Testimonials

"We would highly recommend Blackstone Marble! This is to confirm that Blackstone Marble Care has been taking care of Our Hotel public areas marble and granite. We find the services provided very professional and are extremely pleased with the results on and ongoing basis. We would highly recommend Blackstone Marble to any company which would like to improve their marble appearance".

Westin Grand Hotel Vancouver

"Rick’s team swept in like super heroes! We had an unexpected nightmare in our kitchen when a tile installer laid our travertine floor incorrectly leaving us with uneven tiles all over our kitchen floor. We learned online that the problem was called lippage. After further research, we found out that very few people can fix lippage in the Lower Mainland. We met or spoke with those companies but when we met Rick, we instantly liked him because of his knowledge and his professional approach. Rick’s price was fair and worth the value he provides. Rick moved his schedule around and even worked on the weekend to accommodate our cabinet installation timeline. Rick and his staff were courteous, they worked hard to fix the major lippage problem and they worked quickly. We are extremely happy to have found Rick. Rick’s team swept in like super heroes saving our floor and putting an end to our nightmare!" Susan & Bob, Ladner

Rick’s team swept in like super heroes!

"We wish to repeat our appreciation for the fine job you did! We want you to know that we continue to be very happy with the long lasting beautiful appearance of our marble floors. It has been six months since Blackstone restored and polished the marble floors which cover ninety percent of our entire floor area. These marble areas are the pride and joy of our home and we admire them as much today as we did when they were first installed fourteen years ago. We wish to repeat our appreciation for the fine job you did with great efficiency and without unduly disrupting our day-to-day activities." R & C, West Vancouver

We wish to repeat our appreciation for the fine job you did!

"They have done an outstanding job! We hired Rick Murray of Blackstone Marble Care on four different occasions to polish our marble floors and counters. They have done and outstanding job of bringing the marble back to it’s original beauty. Rick has always been very fair in his pricing and professional in every way." S.F. Coquitlam

They have done an outstanding job!

"Thanks for the superb job! Dear Rick, Please accept my sincere thanks for the superb job Blackstone Marble did in restoring our marble. As you are aware, our home is on the market for sale. The sale seemed to be lagging, therefore we decided to make a small investment to have our marble floors refurbished. Now that they are done, and we see the huge difference in their appearance, we are considering increasing the price of our home, rather than decreasing it. Please extend our appreciation to your employee, Rob, who actually did the work. Rob impressed us with his strong work ethic, and his personable nature. We expect our house to sell fairly quickly now, and want to assure you that we would be pleased to have Blackstone do whatever work is available on our new home. I only wish we had done it earlier. Thanks very much, Rick." P.B. Vancouver

Thanks for the superb job!

"We were extremely pleased with the quality and services provided. Miraj Hammam Spa is very pleased to confirm that we were extremely pleased with the quality and services provided by Blackstone Marble during our recent restoration of Jerusalem Gold marble slabs, tiles and steam room chambers. So pleased in fact, that we are now discussing an annual maintenance contract." Surinder Bains Miraj Hammam Spa Vancouver

We were extremely pleased with the quality and services provided

"Once again, we would like to thank you for your excellent work. The kitchen floor looks wonderful, and you left the area clean and tidy. We certainly would recommend your company to our friends." O.T. West Vancouver

The kitchen floor looks wonderful.

“The Blackstone Marble team have been a pleasure to work with over the past few years. Their family business model fits our hotel’s needs perfectly! They are professional, efficient, and most importantly passionate about their work. The quality and workmanship provided by Blackstone Marble Care is superior, and not only meets my expectations, but those of our discerning guests. Furthermore, I appreciate the service and flexibility offered to me as a customer; they realize our needs, and work on meeting them without incidence.”

Fairmont Pacific Rim Vancouver - Younes Atallah - Director of Rooms
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