Tips and Articles

I'm sorry, I think you mythunderstood me

It’s kind of funny what people who should know better will say about common stone failures or issues. Over the past several years, we have heard many stories about the reasons stone will fail, turn color, fade, and so on. Many are funny and most are just plain false. Here's a sampling you may enjoy. ....More

Preventative Care Tips

Here are some easy to follow precautionary tips from the PROS for preventing damage to your natural stone floors and countertops during holiday festivities. ....More

The Sensitive Side of Granite

We usually think of etching as a problem unique to marble, but it isn't all that uncommon to see etching occur on granite as well. ....More

Cleaning Your Travertine Shower

Because travertine is a porous natural stone, it does require regular maintenance to keep it looking clean and preventing mildew from forming. ....More

The Case for Colored Grout

Grout is a major focal point of any tiled surface, so it's no wonder colored grout is becoming a design element all by itself. ....More

Will the Sun Fade My Stone Countertops?

Taking simple precautions will go a long way in minimizing sunlight damage to your countertops. Here are tips for preventing damage and options if damage has occurred. ....More

Caring for Your Natural Stone

Here's the safe way to clean your granite and other natural stones. ....More

DIY Grout Cleaning Tips

Here are some DIY solutions that work well to clean your dirty and discolored grout. ....More

Lifeless Travertine?

If the sight of your travertine floors or shower walls is giving you the blues, professional restoration services can brighten your day. Travertine can be cleaned, repaired and restored to like new, for much less than the cost of replacement. ....More

Countertop Rx

Have your countertops lost their luster? Here are the three most common reasons your countertops may have lost their shine — and what can be done to bring them back to life. ....More

Happy New Year!

Home improvement. Sounds expensive, doesn’t it? Well, home improvement doesn’t have to be. Here are some tips and resources to help you get started. ....More

Thanksgiving Tips for Natural Stone Care

Thanksgiving is just around the corner. Are you entertaining guests? Follow these tips and your marble, granite, and other natural stone will be thankful. ....More

So You've Got a Stain... or Do You?

Before you invest your valuable time and energy in a DIY attempt to remove discoloration from natural stone, here's some basic information help you determine whether the discoloration is a stain. ....More

Beautiful Terrazzo

The great thing about terrazzo is even if it’s been buried under carpet or other flooring for years, or looks yellowed and ugly due to buildup and aging of topical coatings, its fundamental beauty is still there and can be restored by an experienced professional. ....More

Stone Restoration Can Save You Money… But It Can’t be Cheap

One of the most costly decisions you can make is choosing a contractor based on price only. A contractor who has not had the proper training or who has little or no experience with your specific type of natural stone may offer the cheapest price, but the cost in the long run may end up being far greater. Here are some tips for selecting your stone restoration contractor. ....More

How to Get a Poultice to Stick to a Wall

A Stone Advisory Magazine reader asks, “How can I get it to stick to the wall?” We can almost see the cartoonish frustration of one attempting to make liquid defy gravity. Great question. ....More

Sometimes the Jones’ Have to Keep Up Too

One fastidious customer shares her motivation for getting her grout cleaned then color sealed, and how it was 'life changing' and reputation salvaging for her. ....More

Hollow tiles or cracking tiles and grout? Read this before ripping it all out.

When you walk across your tile and grout floor, does it sound more like cheap laminate? Or when you drop a spoon, does it sound like it’s landing on an empty container? Is your grout cracking? If so, some of your tiles may be in the process of separating from the underlayment. Before you rip it all out, read these simple and inexpensive possible solutions. ....More

Why Use a pH Neutral Cleaner for Granite Countertops

Perhaps you have been told that your granite countertops can be cleaned with glass cleaner or a solution of dish soap and water. According to Maurizio Bertoli, the “Godfather” of natural stone, using a pH Neutral cleaner is the only way to properly clean your granite countertops. ....More

What You Need to Know About Caring for Soapstone

Do you have or are you considering soapstone for your countertops? Here are some tips for caring for soapstone and keeping it beautiful. ....More

Testing Stone For Kitchen Countertop Usability - The Lemon Juice and Oil Test

Thinking about buying new countertop? Here is an easy but very effective way to test any granite for usability… ....More

Color Sealing your grout… is it all it’s cracked up to be?

It seems as though you are hearing it everywhere these days: Color seal your grout! But is this merely the newest fad or is there genuine value in having this done? The answer is, it depends. The truth is, when performed by a quality contractor using a quality product there is a lot of value and in many circumstances the absolute best option without question. The problem is some are touting this service yet doing nothing more than ‘painting ....More

DO'S AND DON'TS FOR ROUTINE CARE OF YOUR KITCHEN COUNTERS AND VANITY TOPS

First rule for proper care of your countertops, table tops, vanities, etc.: make sure they are properly sealed. To check, spill a little bit of water onto them and give it a few minutes, then wipe up the water. If there is a darker area where the water was, this is an indication that the water absorbed into the stone and it's time for a re-seal. Be sure to check in the most used areas. ....More

Why does white marble turn yellow ?

Sitting in my office one morning I received a call from a very upset homebuilder. He told me he was building a two million-dollar home and had installed nearly 3500 square feet of a white statuary marble tile. Over the weekend one of the water pipes broke in a bathroom and completely flooded the home. ....More

Everything (and then some) You Ever Wanted to Know About Sealing Your Natural Stone

Are you a little confused about whether or not to seal your natural stone? You’ve done your homework and researched the topic on the web only to find that there are opposing opinions on the topic. Most experts recommend sealing all stone while others emphatically state that not all natural stone needs to be sealed. ....More

Marble Cleaning?

We get many calls from homeowners asking for Marble Cleaning services. While we do offer marble cleaning, we rarely find that what the customer is actually looking for is in fact 'cleaning' of their marble. ....More

TIPS FROM A STONE CARE PRO FOR SELECTING AND BUYING STONE AND TILE

Are you building a new home? Restoring or re-decorating your old home? Are you an architect or interior designer in need of some direction with which tile to specify? The selection of tile and stone can be difficult, confusing even overwhelming. There are hundreds and hundreds of choices to make and if you have done any shopping I’m sure you have received an endless flow of advice, maybe even conflicting advice. I hope that you find the followi ....More

Water rings

How do you remove a chemical etch-mark, which is not a stain but surface damage? Polished marble, travertine, onyx, limestone, etc., are all calcite-based stones, and as such are affected by pH active liquids, mostly acidic in nature. In layman's language, when an acidic liquid gets on a polished marble, travertine, slate, etc. surface, it etches it on contact. That is, it leaves a mark of corrosion that looks like a water-stain or ....More

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Testimonials

"We would highly recommend Blackstone Marble! This is to confirm that Blackstone Marble Care has been taking care of Our Hotel public areas marble and granite. We find the services provided very professional and are extremely pleased with the results on and ongoing basis. We would highly recommend Blackstone Marble to any company which would like to improve their marble appearance".

Westin Grand Hotel Vancouver

"Rick’s team swept in like super heroes! We had an unexpected nightmare in our kitchen when a tile installer laid our travertine floor incorrectly leaving us with uneven tiles all over our kitchen floor. We learned online that the problem was called lippage. After further research, we found out that very few people can fix lippage in the Lower Mainland. We met or spoke with those companies but when we met Rick, we instantly liked him because of his knowledge and his professional approach. Rick’s price was fair and worth the value he provides. Rick moved his schedule around and even worked on the weekend to accommodate our cabinet installation timeline. Rick and his staff were courteous, they worked hard to fix the major lippage problem and they worked quickly. We are extremely happy to have found Rick. Rick’s team swept in like super heroes saving our floor and putting an end to our nightmare!" Susan & Bob, Ladner

Rick’s team swept in like super heroes!

"We wish to repeat our appreciation for the fine job you did! We want you to know that we continue to be very happy with the long lasting beautiful appearance of our marble floors. It has been six months since Blackstone restored and polished the marble floors which cover ninety percent of our entire floor area. These marble areas are the pride and joy of our home and we admire them as much today as we did when they were first installed fourteen years ago. We wish to repeat our appreciation for the fine job you did with great efficiency and without unduly disrupting our day-to-day activities." R & C, West Vancouver

We wish to repeat our appreciation for the fine job you did!

"They have done an outstanding job! We hired Rick Murray of Blackstone Marble Care on four different occasions to polish our marble floors and counters. They have done and outstanding job of bringing the marble back to it’s original beauty. Rick has always been very fair in his pricing and professional in every way." S.F. Coquitlam

They have done an outstanding job!

"Thanks for the superb job! Dear Rick, Please accept my sincere thanks for the superb job Blackstone Marble did in restoring our marble. As you are aware, our home is on the market for sale. The sale seemed to be lagging, therefore we decided to make a small investment to have our marble floors refurbished. Now that they are done, and we see the huge difference in their appearance, we are considering increasing the price of our home, rather than decreasing it. Please extend our appreciation to your employee, Rob, who actually did the work. Rob impressed us with his strong work ethic, and his personable nature. We expect our house to sell fairly quickly now, and want to assure you that we would be pleased to have Blackstone do whatever work is available on our new home. I only wish we had done it earlier. Thanks very much, Rick." P.B. Vancouver

Thanks for the superb job!

"We were extremely pleased with the quality and services provided. Miraj Hammam Spa is very pleased to confirm that we were extremely pleased with the quality and services provided by Blackstone Marble during our recent restoration of Jerusalem Gold marble slabs, tiles and steam room chambers. So pleased in fact, that we are now discussing an annual maintenance contract." Surinder Bains Miraj Hammam Spa Vancouver

We were extremely pleased with the quality and services provided

"Once again, we would like to thank you for your excellent work. The kitchen floor looks wonderful, and you left the area clean and tidy. We certainly would recommend your company to our friends." O.T. West Vancouver

The kitchen floor looks wonderful.

“The Blackstone Marble team have been a pleasure to work with over the past few years. Their family business model fits our hotel’s needs perfectly! They are professional, efficient, and most importantly passionate about their work. The quality and workmanship provided by Blackstone Marble Care is superior, and not only meets my expectations, but those of our discerning guests. Furthermore, I appreciate the service and flexibility offered to me as a customer; they realize our needs, and work on meeting them without incidence.”

Fairmont Pacific Rim Vancouver - Younes Atallah - Director of Rooms
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